Contact
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Contact Us
We are here to help. Whether you have a question about your order, need help with a return, or have a general enquiry — reach out and we will get back to you as soon as possible.
Response Times
We aim to respond to all enquiries within 24–48 business hours, Monday to Friday. If you have not heard back within 2 business days please check your spam folder and resend if necessary.
Before You Email
You may find an instant answer in our FAQ page. We have covered the most common questions about orders, shipping, returns, and tracking there.
Order Issues
If you have a question about an existing order please include your order number in your email so we can assist you as quickly as possible.
Returns and Refunds
To request a return or refund, email us with the subject line "Return Request" and include your order number. We will respond within 1–2 business days with instructions. Please note we offer a 60-day money-back guarantee on all orders.
Lost or Missing Orders
If your order has not arrived within the estimated delivery window, email us with your order number and we will investigate and resolve it promptly.